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The ISO 9001
standard
contains 5
sections:
4. Quality
Management
System
Documentation
requirements
Quality
manual
Control of
documents
Control of
records
5. Management
Responsibility
Management
commitment
Customer
focus
Quality
policy
Planning
Responsibility,
authority
and
communication
Management
review
6. Resource
Management
Provision of
resources
Human
resources
Infrastructure
Work
environment
7. Product
Realization
Planning of
product
realization
Customer
related
processes
Design and
development
Purchasing
Production
and service
provision
Control of
monitoring
and
measuring
devices
8.
Measurement,
Analysis and
Improvement
Customer
satisfaction
Internal
audits
Monitoring
and
measurement
of processes
Monitoring
and
measurement
of product(s)
Control of
nonconforming
product
Analysis of
data
Improvement
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